Perform a practice run on an agent
To perform a practice run on an agent
You can have an agent perform a practice run to see who will be identified by the agent without sending those users an email. Agents do not need to be enabled in order to perform a practice run.
- On the navbar, click Course Admin.
- Click Intelligent Agents.
- From the context menu of the agent you want to perform a practice run for, click Practice Run.
- To view the users identified, on the Agent List, in the Results of Last Run column, click the link.
Watch how to perform a practice run on an agent
Run an agent manually
To run an agent manually
Typically, agents are set up to run automatically. If you do not have a regular schedule set up for an agent, you must run it manually.
When you run an agent manually, it sends a confirmation email to the user that requested or set up the agent. This email contains the following information: org unit code and name, which agent ran, time and date the request was submitted, time and date the request was finished, and whether the agent took action.
You can set up a manual run of an intelligent agent at any time in a course with a passed end date. Agents do not need to be enabled in order to set up a manual run.
- On the navbar, click Course Admin.
- Click Intelligent Agents.
- From the context menu of the agent you want to run manually, click Run Now.
- To confirm the manual run, click Run.
Watch how to run an agent manually
View scheduled agents' run time
To view scheduled agents' run time
You can view the time of day the scheduled agents will run.
- On the navbar, click Course Admin.
- Click Intelligent Agents.
- Click Settings.
- On the Intelligent Agents Settings page, view the Scheduled Agents Run Time.
Watch how to view and edit the schedule of an agent
View an agent's next run date
You can view the next run date for scheduled agents. There is no next run date if a schedule is not enabled.
- On the navbar, click Course Admin.
- Click Intelligent Agents.
- On the Agent List page, view the Next Run Date.
View the history of an agent
You can view the history of an agent to see when the agent was run, who was identified, the type of run (Manual, Scheduled, or Practice), who ran the agent, and if any errors were encountered.
- On the navbar, click Course Admin.
- Click Intelligent Agents.
- From the context menu of the agent you want to view the history of, click View History.
Export the history of an agent
You can export the history of an agent to a CSV file to see when the agent was run, who was identified, the type of run (Manual, Scheduled, or Practice), who ran the agent, and if any errors were encountered.
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On the navbar, click Course Admin.
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Click Intelligent Agents.
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Click More Actions, and select Export Agent History.
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Select an individual agent, or all agents.
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Select the Include Practice Runs checkbox if you want this information included.
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Set the date range to include in the CSV, and click Export.
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Click on the CSV file to download the history for review offline
Note: On the Agent List page, select the context menu for an individual agent, and click Export History to generate a CSV file for specific agents.